14 Mins
Aug 8, 2025

Damage During Car Shipping - A Guide to Car Shipping Insurance Coverage

When we move our cars either by ourselves or by a car transport company, that thing that worries us is potential damages to our precious vehicles; minor or major. Since we get them moved through the company, a car is damaged during the car shipping by a provider. Therefore, car insurance, which is a safety net of our vehicle during transit; protects against physical damage, theft, vandalism, or even complete loss, matters the most. Because insurance protects your peace of mind when your car is not in your control, and handled by other people; the crews, trucks, and carriers. This complete guide will help you understand vehicle shipping insurance from all aspects, so you are firm about what to choose and what not to.

How to Protect Your Vehicle Before Shipping

To have a great shipping car insurance claim, you should take your pre-shipping steps to protect your vehicle. Therefore, it binds upon you to research the available carriers well. Find reliable and credible carriers by checking their client testimonials and reviews that reflect their expertise, experience, professionalism, and honesty. After you talk or meet them, verify their liability and cargo insurance, if they have all these procedures in place with proper inspections included.

Next, you must inspect your vehicle before handing it over to them. You need to clean it inside out thoroughly, remove all the personal belongings and toll tags to avoid extra charges, and keep the gas tank only partially full. Check if there are any pre-existing scratches and dents on the vehicle. Take pictures of your car from all sides to have a documented proof for insurance coverage.

When the company’s team arrives for the pickup, they will also inspect your car. After the driver’s inspection is completed, get notes about present damages or scratches for the sake of correct record.

What to Do If Damage Happens in Transit

If the car is damaged during the car shipping the provider shall contact you right away. The trailer may get caught in a natural disaster like a torrential rain, hurricane, snowstorm, or it can have a collision or accident on the way. That is why, at the time of delivery, compare the vehicle with the before photos, and file a claim promptly with the carrier's insurance provider.

Why the Delivery Inspection Is So Important

The inspection done by the company and you at the time of delivery is crucial because it will let out the damages done to your vehicle on the way. Sometimes there can be hardly visible scratches and dents that you need to look  for with a cunning eye. They may have happened during loading and unloading, or in transit from debris or storms etc. 

Your bill of lading is the proof of the condition of your post-delivery car. If you sign it without checking, you may not claim your Car Shipping Insurance coverage. Your car transporter insurance generally covers loading, transit, and unloading stages, making accurate delivery inspection critical.

How to Resolve a Damage Dispute

If your car ends up with damage during transport which doesn’t happen normally, it is up to the company to sort things out. In some cases, the carrier might decide to cover the cost themselves right away. They will pay out of pocket, and that usually means you don’t have to deal with the car shipping insurance process at all. Once you accept their payment, the issue is considered done. You will probably be asked to sign something confirming you will not file any more claims related to that specific shipment.

On the other hand, the carrier might choose to go through their insurance instead. That is not common for small issues, but it does happen. If this route is taken, make sure you have kept all your notes from the pick-up day along with the Bill of Lading. These are the key documents that show your car was in good condition when it was handed over. With that proof in hand, the insurance company steps in to review and handle the claim.

Are You Fully Covered? Understanding Car Shipping Insurance

Many people assume their car is automatically protected during shipping, but that is not always the case. Car shipping insurance is designed to cover your vehicle while it is being transported by a carrier, especially if damage, theft, or an accident occurs. However, the level of protection you get can vary mostly depending on the company you choose. By law, all auto transport companies must carry liability insurance, but that only covers damage they cause to other people or property. It doesn't always fully cover damage to your own car.

To be fully protected, make sure the carrier also has car shipping insurance coverage. This covers physical damage to your vehicle from loading, unloading, accidents, or even weather-related issues. Always ask the transport company for a copy of their insurance certificate and understand the coverage limits. If your vehicle is high-value, rare, or customized, the standard coverage may not be enough. In such cases, you might need to purchase supplemental insurance for full peace of mind.

Being fully covered means your car is protected from the time it is picked up to when it is delivered. Don’t just assume coverage; verify it before handing over the keys.

Auto Transport Insurance vs. Personal Car Insurance

Many car owners believe that their regular auto insurance will protect their car during shipping, but that is not always true, that is why you need to know about Auto Transport Insurance vs. Personal Auto Insurance. Personal car insurance is meant to cover vehicles while they are being driven, not transported. Most personal policies don’t include coverage for damage that happens during shipment, such as scratches, dents, or accidents caused by the carrier.

That is where auto transport insurance comes in. This specialized insurance is provided by the car shipping company and is specifically designed to cover your car while it is in transit. It typically includes protection against physical damage, theft, vandalism, and even weather-related issues. However, it is important to know that not all transport companies offer the same level of coverage. Some may have lower limits, or they may only cover specific types of damage.

You should always ask the transporter for proof of their insurance and understand what is included and excluded. In some cases, both your personal and transport insurance might work together to cover a loss; but there could still be gaps. That is why it is smart to read both policies carefully and ask questions. 

FAQs

Q1: What should I do if my car is damaged during shipping?

Inspect the vehicle immediately, photograph all damage, and compare it with the pickup condition. Report the damage without delay, review the Bill of Lading, and file a claim with the carrier’s insurer.

Q2: Is car shipping insurance included in the transport cost?

Yes, basic cargo or liability insurance is typically included at no extra cost because carriers must provide it. Some companies may offer supplemental coverage for an additional fee.

Q3: Can I use my auto insurance during car shipping?

Potentially, but your personal auto policy, like comprehensive or collision, may cover transit damage if the carrier’s insurance is insufficient. Always confirm details with your insurer.

Q4: How can I verify if a transport company offers proper insurance?

Ask the transporter for proof of their carrier’s insurance, including coverage limits and policy details. Cross-check their licensing and insurance status with official regulatory authorities

Q5: What types of damage are covered by car shipping insurance?

Typical coverage includes damage during loading, transport, and unloading, such as scratches, fire, theft, or collision. Coverage scope varies by company; natural disasters or personal items may be excluded.

Q6: Is the Car Shipping Cost Calculator a reliable tool for estimating insurance costs?

Car Shipping Cost Calculator offer reasonable estimates of transport costs based on vehicle type, distance, transport method, and season; but they do not specifically estimate insurance expenses. Use them cautiously.

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